Security Policy

UNLOCKING ONLINE LTD is committed to maintaining the highest possible standards of security.

Encryption and data storage

At our Data Centre rigorous physical, electronic, and personnel security measures protect your data. Those measures are regularly assessed. We have implemented key international standards of best practice in online data storage and payment security, including:

  • Payment Card Industry Data Security Standard.
  • Verified By Visa
  • MasterCard Secure Code (MCSC™)

Once on our systems, credit/debit card data is encrypted and securely stored in our dedicated hosting facilities at our Data Centre. Our servers and network infrastructure are wholly owned and used by UNLOCKING ONLINE LTD for the provision of providing mobile unlocking services, and are not shared with any other company or industry.

Card Security Code (CSC) and Card Verification Value or Code (CVV or CVC)

UNLOCKING ONLINE LTD do not store the 3-digit Card Security Code (CSC), sometimes called Card Verification Value or Code (CVV or CVC).

MasterCard Secure Code

UNLOCKING ONLINE LTD has implemented the industry standard card verification scheme MasterCard Secure Code (MCSC™). Created by MasterCard, this scheme has helped create a higher standard of security for online card transactions. This new process is the online equivalent of the now familiar "Chip and PIN" process used in shops and restaurants.

UNLOCKING ONLINE LTD has no knowledge of, or access to your MasterCard SecureCode™ password at any time. This is why you are asked to submit your password to your card issuer directly, over a secure link. Our system does not see or store your password.

Verified By Visa

UNLOCKING ONLINE LTD has implemented the industry standard card verification scheme Verified By Visa. Created by Visa, this scheme has helped create a higher standard of security for online card transactions. This new process is the online equivalent of the now familiar "Chip and PIN" process used in shops and restaurants.

UNLOCKING ONLINE LTD has no knowledge of, or access to your Verified By Visa Passcode™ at any time. This is why you are asked to submit your password to your card issuer directly, over a secure link. Our system does not see or store your password.

Transaction security

All transaction and credit card information submitted to systems operated by UNLOCKING ONLINE LTD is encrypted using 128-bit SSL certificates from Verisign. No cardholder information is ever passed unencrypted in a web browser to UNLOCKING ONLINE LTD. You can be completely secure in the knowledge that nothing you enter as part of a secure UNLOCKING ONLINE LTD transaction can be examined, used or modified by any third parties attempting to gain access to sensitive information.

Links to banks

UNLOCKING ONLINE LTD authorises credit card transactions in partnership with Paypoint.net. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.

Employee access

Our systems only allow access to authorised staff. Your transaction information and customer card information is secure even from our own employees because our systems never display the full card numbers, even on administration screens.

Karen Edwards
Customer Service Manager
TELECOM TASKS LTD
www.unlockingonline.com
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